Welcome to the Collados BeachAn exclusive beach club Where sophistication, luxury, and comfort merge to offer you an unforgettable experience. Located in a privileged seaside setting, Collados Beach It stands out for being more than just a restaurant or a leisure space. Here, we have created a haven where a relaxed atmosphere blends with elegance, providing our guests with a unique setting to enjoy local cuisine, the pool, and the sea, always with the highest level of service.

Just like beach club, Collados Beach We operate according to standards that guarantee the quality and exclusivity of our services. Our goal is to provide a space where you can disconnect, enjoy yourself, and experience exceptional moments with every visit. To maintain this special atmosphere, we have established a set of internal rules that help preserve the peace of mind, safety, and well-being of all our guests.

These standards are designed not only to ensure that every customer has a pleasant and safe experience, but also to maintain the essence of Collados Beach as a place where exclusivity and respect for others are fundamental. By accessing and using our facilities, you agree to respect and follow these rules, helping us maintain the spirit and excellence that make us Collados Beach an unparalleled destination.

1. Access and Admission:

• Access to the facilities of Collados Beach It is free for customers, except where otherwise indicated in special events or situations.
• It is forbidden to bring drinks or food from outside into the premises.
• Collados Beach The right of admission is reserved and may deny access to any person who does not comply with the established rules or whose conduct is inappropriate.
• Access is not permitted to minors under 18 years of age unless accompanied by their parents or legal guardians.
• Access to the premises with toys or children's means of transport such as bicycles, skates, skateboards, balls, or devices with sound is prohibited, in order to maintain a calm and safe environment.

2. Dress code:

• Main Restaurant. Formal attire is required. Gentlemen will not be admitted shirtless, in tank tops, in swimwear, or without shoes. An elegant dress code appropriate to the restaurant's setting is expected.
• Pool and Beach Area: Swimwear is permitted, but footwear and a covered torso are required to access the indoor facilities. Nudity is not allowed.
• In common areasIn the changing area, lobby, green spaces, and upper floor, an appropriate dress code must be maintained, and footwear is mandatory. Swimwear is not permitted outside of designated areas.

3. Rules of Conduct:

• Customers must maintain respectful and appropriate behavior within the establishment, avoiding disturbing the peace or bothering other customers.
• Organizing scandals, indecent or violent behavior, or exercising physical or verbal violence towards employees or other customers is not permitted.
• Failure to comply with these rules may result in immediate expulsion from the establishment and a ban on future access.
• Customers must follow all instructions from staff. Collados Beach at all times.

4. Pool Use

• The pool will be open from 12:00 to 20:00. Hours may vary depending on the season and weather conditions.
• Access to the pool is exclusively for guests who have rented sun loungers or daybeds. Guests must wear their access wristband at all times.
• The use of floats, mattresses, or other items not provided or authorized by the Collados Beach.
• Guests must shower before entering the pool and follow all posted safety and conduct guidelines. Any breach of pool rules may result in expulsion from the area.

5. Belongings and Responsibility:

• Collados Beach is not responsible for losses, damages or thefts of cash, jewelry or other valuables left on the premises.

6. Animal Access:

• Animals are not allowed in the establishment, except in the case of guide dogs for people with disabilities.
• Customers requiring access with a guide dog should notify staff in advance so that appropriate arrangements can be made and a comfortable place provided.

7. Hammocks and Parasols:

• All sunbeds and parasols are for rent and subject to availability. Advance bookings are subject to the booking and cancellation policies.
• Sunbed reservations include use of the pool under the established conditions. Sunbed rental does not include the right to reserve or hold space in the common areas.
• Hammocks and parasols must be used in accordance with the rules and conditions of Collados BeachIt is forbidden to move them from their original location without staff authorization.

8. Safety and Emergency Rules:

• In case of emergency, customers should follow the instructions of the staff. Collados BeachStaff are trained to respond to emergencies and guide customers to emergency exits.
• Emergency exits and safety areas must be kept clear of obstructions at all times. Blocking corridors, doors, or evacuation routes is prohibited.
• It is forbidden to tamper with or misuse safety equipment, such as fire extinguishers, smoke detectors, or alarms.

9. Reservations and Cancellations:

• Reservations for hammocks, restaurant, and other services must be made in advance via the website, telephone, or in person.
• Reservations are subject to confirmation and will be held for a 15-minute grace period after the reserved time. After this time, the reservation may be cancelled.
• In your booking confirmation you will receive the cancellation policy that is in place.

10. Payment Policy:

• Payments are accepted in cash, credit/debit card, and other electronic methods. Checks are not accepted.
• Services must be paid for in full at the time of or before the end of your departure.
• Prices for services and products are subject to change without notice and will be available for consultation on the menu, at reception, or on the website.

11. Data Protection and Privacy:

• Collados Beach It complies with current regulations regarding the protection of personal data. Customer data will be treated confidentially and used only for the purposes for which it was provided.
• Customers have the right to access, rectify and delete their personal data at any time, in accordance with applicable law.

12. Specific Prohibitions:

• The use of electronic devices at high volume that may disturb other customers is prohibited.
• Smoking is prohibited outside designated smoking areas. Failure to comply with this rule may result in expulsion from the establishment.
• Unauthorized commercial activities are not permitted.